What NOT To Do in the Midst of a Crisis
Posted on August 26, 2008
In the midst of a crisis, what you DON’T do is sometimes as important as what you do. This applies to business, technology, people – anything. So, the patient is on the table, chest open and bleeding. Here’s my list of mid-crisis don’ts:
- Don’t assign blame. It just doesn’t matter at the moment and only adds fuel to the fire.
- Don’t reflect on what you’d have done differently given another chance. This is just a distraction to the problem at hand.
- Don’t start the post-mortem early. This is especially important if you’re the general and not directly in the fight.
- If you’re the boss, be hands-on but in a hands-off kind of way. Providing just the right amount of support to the troops, while not micro-managing, is a difficult but important balance.
What are some things you think shouldn’t be done during a crisis?
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Hey Matt – great ideas
Better to lead through a crisis then to manage through one.
I have found that during a crisis you have the ability to show your team and the executive staff what you are made of.
There is not doubt that a crisis is bad but viewed as an opportunity is where the value is made.
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mgk Reply:
March 5th, 2009 at 12:21 am
Hi Marc thanks much, I appreciate your comment.
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