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The iPod Touch Could Do a Better Job with Podcasts

Posted on January 23, 2008

I’m a big fan of podcasts; I think the medium is excellent. I’ve used the 5G Video iPod and the iPod Touch and I think Apple took a step backwards with the Touch’s support for podcasts. The experience just isn’t optimal.

The following are annoyances and/or problems (in no particular order) which I hope Apple will address with a firmware update:

• Landscape mode is more difficult for podcast listening than is portrait mode. In landscape for example, the play and pause buttons become miniscule and you can’t slew back and forth in a podcast.
• I do most of my listening in the car. When I put the Touch down, the screen invariably switches from portrait to landscape mode as the device turns sideways along it’s journey from my hand to the seat. (This is a case where a “feature” becomes an annoyance.) When you pick up the device you need to wait the second or two it takes to flip back to portrait mode. Note that this problem isn’t unique to podcasts.
• My fingers move faster than most devices can keep pace, and the iPod Touch is no exception. I wish the CPU was faster or the UI was more responsive or that keystrokes and gestures were buffered in hardware.
• Titles that are longer than approximately 20 (give or take, since the font is proportional) characters are cut off and there’s no horizontal scroll mode or marquee behavior to show you the remaining characters. Turning the Touch to landscape mode provides a marginal improvement since the screen is wider, but even then many titles display truncated.
• Screen real estate is poorly used. While a podcast is playing the majority of the screen is filled with the show image (if the audio file included an image) and the title displays in a micro-mini font.
• Almost nothing in the UI is customizable. Fonts, font sizes, screen colors are all fixed.
• Show notes (may include the text of the podcast, summary info, links, etc.) aren’t supported and aren’t displayed. Previous iPod models (and likely the new Nano and iPod Classic) display the show notes when you click the center button. I know the information is encoded in the audio files but the device just isn’t exploiting it.
• The volume should be adjustable with a tactile button on the unit. You often want to adjust volume in very fine increments and this is difficult as a touch control.
• Fast forward and reverse within a podcast are nearly impossible with one hand. The position control is so fine grained that you have to be holding the unit in one hand (or have the device sitting very stationary on a surface – not exactly the conditions while driving) and adjust the position with the other, while looking directly at the screen. Even with both hands you frequently overshoot your destination – makes it very difficult if you want to listen to the last several seconds or jump forward or back to different places in the audio. The click wheel-based iPods do a good job of this by giving you good control over the position. The Microsoft Zune gets this right as well – hitting forward or back jumps a given number of seconds or minutes, and if you hold down forward or back the device does a VCR-type fast forward/reverse behavior.
• Podcasts are marked as played even if you only listen to the first few seconds. This is unfortunate because you can’t turn to landscape mode to get longer titles until you start playing. So to just view a fuller title you’ve marked the show as played. The Zune doesn’t mark a podcast as played until you listen to the majority of the show (I’m not sure I like this method better.)
• You can’t download new podcast episodes or subscribe to new podcasts over WiFi. The iTunes WiFi interface doesn’t support podcasts at all. The root of this issue is that the Touch doesn’t contain a full blown iTunes client with separate podcast subscription capabilities and as a result, there’s no direct device-to-Internet podcast retrieval. The Zune doesn’t have a direct-to-Internet podcast capability either; you have to sync content from a PC running the Zune Marketplace software which in turn does the Internet downloads. See my previously written related rant.

Update (2/3/08):